Shipping policy

🚚 Shipping Policy

📦 Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.

Please note: During high-demand periods or promotional sales, processing times may be slightly extended.

🌍 Shipping Destinations

We currently ship to the following regions:

  • 🇺🇸 United States
  • 🇬🇧 United Kingdom
  • 🌏 Asia (including India, Singapore, Malaysia, etc.)
  • 🌍 GCC Countries (UAE, Saudi Arabia, Qatar, Oman, Kuwait, Bahrain)

If your country is not listed, feel free to contact us and we’ll do our best to assist.

⏱️ Estimated Delivery Times

Region Delivery Time
United States 8–15 business days
United Kingdom 6–9 business days
GCC Countries 6–10 business days
Asia 4–10 business days

Delivery times may vary depending on customs clearance and local courier services.

💸 Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping may be available on selected products or promotional offers.
  • Any applicable taxes or duties are not included unless stated.

🛃 Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

  • These charges are the responsibility of the customer.
  • We recommend checking with your local customs office for more details.

🚫 Shipping Restrictions

We currently do not ship to:

  • P.O. Boxes (in some regions)
  • Remote or restricted areas where delivery services are unavailable

⚠️ Delays & Issues

While we strive to deliver on time, delays may occur due to:

  • Customs clearance procedures
  • Weather conditions
  • Courier disruptions

If your order is significantly delayed, please contact our support team.

📬 Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Address changes are only possible before the order is dispatched.

📦 Lost or Damaged Packages

If your package arrives damaged or is lost in transit:

  • Contact us within 24 hours of delivery
  • Provide photos (if damaged) and your order details

We will assist with a replacement or resolution as quickly as possible.

📞 Contact Us

If you have any questions about shipping, feel free to reach out:

Email: contactthercspot@gmail.com
Response Time: Within 24–48 hours